How do I connect to the Wi-Fi Internet?

‍Android Devices • Go to Settings. • Click on Wi-Fi, Wireless Settings, or Wireless Control. • Make sure you have Wireless turned on. • You should see a ‘Wi-Fi Networks; list and in it you should see one labeled Ruttgers Wireless. • Click on it and click Connect.

‍iOS Devices • Go to Settings. • Click on Wi-Fi. • You should see a network labeled Ruttgers Wireless. • Click on it. It should then connect.

Windows 7‍

Connect to the network by clicking the network icon in the notification area on the very bottom right corner of your screen. • In the list of available wireless networks, select Ruttgers Wireless and then click Connect. (You should not need a password to connect. If for some reason it is asking you for a password dial zero for the front desk.) • If you want to connect to this network every time it’s in range, select the Connect automatically check box.

‍Windows 8/10‍

Swipe in from the right edge of the screen, and then tap Settings. (When using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Settings.) • Check the network icon. • Tap or click Ruttgers Wireless, and then tap or click Connect. (You should not need a password to connect. If for some reason it is asking you for a password dial zero for the front desk.) • If you want to connect to this network every time it’s in range, select the Connect automatically check box.

‍Mac Users • Click the Wi-Fi menu icon and select Ruttgers Wireless from the list of available networks. (You should not need a password to connect. If for some reason it is asking you for a password dial zero for the front desk.) • Check Remember this Network to have your Mac automatically join the network when available.

‍TROUBLESHOOTING TIPS: Occasionally there can be various factors outside of our control that contribute to issues with connecting to the Wi-Fi such as the weather or the device that is being used to connect.  Below are some common issues and recommended steps for troubleshooting these issues. If, after following these steps, you are still having problems connecting or using the Wi-Fi, please dial zero to report what you are seeing and we will investigate the cause and find a resolution as soon as possible.  Please understand that due to reasons related to liability we cannot make any changes to or touch any guest’s personal property.

‍PROBLEM: You do not see Ruttgers Wireless as one of the options in the list. • Make sure that wireless is enabled on your device. • Force your device to connect.

‍Windows Users: go into Control Panel > Network and Sharing > Set up a new connection or network > Manually connect to a wireless network • Network Name: Ruttgers Wireless • Security Type: No authentication (Open) • Security Key: Leave blank • Click Next

‍Mac Users: You can also force-join an SSID that has stopped broadcasting through a Mac’s Airport Utility. Select to join Other and type in the name of the network and password. See if you can find the signal from another area in the unit that you are staying in. Some devices have less range when detecting Wi-Fi signals.  Our access points are placed in locations that should be sufficient for most devices.

‍MAKING SURE YOUR WIRELESS IS ENABLED There are many different ways to do this, depending on the device. Here are several methods: • Check the exterior of your laptop for a switch or button to turn off and on your wireless and ensure it’s in the ON position. Often there will be an icon such as one of these next to it: • Enable your wireless in your operating system.

‍Windows 8/10 • Open Network and Sharing Center. • Choose Change adapter settings on the Task Pane. • Right click on Wi-Fi. • Select Enable.

‍Windows 7 • Click Start. • Click on Control Panel. • Click on Network and Internet. • Click on Network and Sharing Center. • Choose Change Adapter Settings on the task pane. • Right-click on Wireless Network Connection • Select Enable.

‍Windows Vista • Click Start. • Click on Network and Sharing Center. • Choose Manage Network Connections on the task pane. • Right-click on Wireless Network Connection • Select Enable.

‍Mac OS X • Open Settings. • Select Wireless and Networks. • Select Wi-Fi.

‍iOS • Open Settings. • Select Wi-Fi. • Swipe the OFF to ON.