COVID-19 Preparedness Plan for Ruttger's Bay Lake Resort 

Ruttger's Bay Lake Resort is committed to providing a safe and healthy workplace for all our workers and customers. To ensure that, we have developed the following COVID-19 Preparedness Plan in response to the COVID-19 pandemic. Employees are all responsible for implementing this plan. Our goal is to mitigate the potential for transmission of COVID 19 in our workplaces and communities, and that requires full cooperation among our employees and guests. Only through this cooperative effort can we establish and maintain the safety and health of our workplace. 

Employees are responsible for implementing and complying with all aspects of this COVID-19 Preparedness plan. Ruttger's Bay Lake Resort managers and supervisors have our full support in enforcing the provisions of this policy. 

Our employees are our most important assets. We are serious about their safety and health and want to keep them working at Ruttger's Bay Lake Resort. Employee involvement is essential in developing and implementing a successful COVID-19 Preparedness Plan. We have involved our employees in this process by asking employees to share their concerns. Employee concerns are addressed in our COVID - 19 guidelines. We welcome suggestions and feedback and ask that those suggestions be shared with the department supervisor, who will, in turn, inform human resources. Employee suggestions and feedback will be reviewed by management and implemented as approved. 

Our COVID-19 Preparedness Plan follows Centers for Disease Control and Prevention (CDC) and Minnesota Department of Health (MDH) guidelines, federal OSHA standards related to COVID-19 and Executive Order 20-48, and addresses: 

  • hygiene and respiratory etiquette;
  • engineering and administrative controls for social distancing;
  • customer controls and protections for drop-off, pick-up and delivery;
  • housekeeping, including cleaning, disinfecting and decontamination;
  • prompt identification and isolation of sick persons;
  • communications and training that will be provided to managers and employees; and
  • management and supervision necessary to ensure effective implementation of the plan. 

Screening and policies for employees exhibiting signs and symptoms of COVID-19 

Employees have been informed of and are encouraged to self-monitor for signs and symptoms of COVID-19. The following procedures are being implemented to assess employees' health statuses prior to entering the workplace and for employees to report when they are sick or experiencing symptoms. Employees are advised to self-monitor, and if they experience any symptoms, are asked to self-quarantine for a minimum of three days. They should call their supervisor to let them know prior to their scheduled shift, and they should also contact Human Resources, 218-678 4640. If their supervisor and/or Human Resources do not answer, they need to leave a message. 

If an employee has a temperature greater that 100.4, they will be told to return home and self-quarantine until their temperature has returned to normal for three days without the aid of medication. 

Ruttger's Bay Lake Resort has implemented leave policies that promote employees staying at home when they are sick, when household members are sick, or when required by a health care provider to isolate or quarantine themselves or a member of their household. Employees are entitled to paid sick leave and expanded Family and Medical Leave (FMLA) under the Families First Coronavirus Response Act (FFCRA or Act). See attachment. 

Accommodations for workers with underlying medical conditions or who have household members with underlying health conditions have been implemented. Every effort will be made to provide safe working conditions for those employees. In addition to the steps being taken as outlined under Housekeeping, individual employees will be able to consult with the Human Resources department to develop and implement additional safeguards as warranted. 

If an employee tests positive for COVID-19, Ruttger's will follow the procedures recommended by the Minnesota Department of Health dated 02/16/2021. See attached. 

In addition, a policy has been implemented to protect the privacy of employees' health statuses and health information. Anyone with COVID-19 or COVID 19 symptoms will be kept confidential by all employees. 


Basic infection prevention measures are in force at our workplace at all times. Employees are instructed to wash their hands for at least 20 seconds with soap and water frequently throughout the day but especially at the beginning and end of their shift, prior to any mealtimes, and after using the restroom. All guests will have access to hand sanitizing stations throughout the resort from the moment they arrive to the time of departure. 

In areas where hand washing sinks are available, employees are encouraged to wash hands at these times: 

  • Before and after work shifts
  • Before and after work breaks
  • After blowing their nose, coughing, or sneezing
  • After using the restroom
  • Before eating or preparing food
  • After putting on, touching, or removing cloth face coverings
  • When hands are visibly soiled 

In areas where hand washing sinks are unavailable, hand sanitizer will be available for use in between guests. If a hand washing sink is unavailable and hands are visibly soiled, employees need to go wash hands in a hand washing sink immediately, do not pass go. All employees will wash hands after using the restroom. Hand sanitizer will be available in all public areas for employees and guests to use. Hand washing sinks and hand sanitizer containers will be sanitized frequently 

Respiratory Etiquette: Cover your cough or sneeze 

Employees and guests are being instructed to cover their mouth and nose with their upper sleeve or a tissue when coughing or sneezing and to avoid touching their face (in particular their mouth), nose, and eyes with their hands. They should dispose of tissues in the trash and wash or sanitize their hands immediately afterward. Respiratory etiquette will be demonstrated on posters and supported by making tissues and trash receptacles available to all employees and guests. "Cover your Cough" posters will be placed in breakrooms, public restrooms and other areas to remind staff and guests. Tissues, sanitizer, and trash receptacles will be available and emptied frequently, 

Social Distancing 

Social distancing is being implemented in the workplace through the following engineering and administrative controls: Ruttger's is currently limiting the number of employees who are in the workplace by having employees spread out while working in offices. All employees are encouraged to maintain social distance while working. If that is not possible, we are limiting the number of employees in an area. Where possible, some areas of the resort will have staggered shifts. Guests are asked to follow social distancing signage and employee instructions. Employees are asked to not car pool at this time and not ride in enclosed vehicles together. Employees with concerns should take their concerns to their supervisor who will, in turn, inform Human resources of the concern. 

Plexiglas barriers are in front of guest contact points, and hand sanitizer is available at those points. Where possible, computers will be spaced out or relocated to provide for social distancing. Employees and guests are prohibited from gathering in groups, where social distancing is not possible. Employees and guests are prohibited from gathering in 

Revised 03/2021 

confined areas, including elevators, and from using other workers' personal protective equipment, phones, computer equipment, desks, cubicles, workstations, offices or other personal work tools and equipment. 

Protocols When Entering Guest Rooms 

If you are required to enter a guest room while occupied, the following shall apply:

  1. Employees must wear face masks as stated in Ruttger's COVID-19 Preparedness Plan, Face Masks section. Gloves are also available. 
  2. Guest(s) should be asked to physically distance themselves by going to another room in the unit. 
  3. If that is not possible due to the nature of the visit (i.e., they wish to be present while you do a repair, you need to discuss something with the guest, etc.), the guest should be asked to wear a mask. 
  4. If the guest does not wish to wear a mask and moving to another room is not an option, you can ask them to wait outside or ask if you can come back at another time when they won't be in the room.

Face Masks 

Ruttger's Bay Lake Resort will follow Face Covering Requirements and Recommendations under Executive Order 20-81 effective Saturday, July 25, 2020: 

As of July 25, 2020, per the Governor's Executive Order 20-81, people in Minnesota are required to wear a face covering in all public indoor spaces and businesses, unless alone. Additionally, workers are required to wear a face covering when working outdoors in situations where social distancing cannot be maintained. Research has shown that use of face coverings can greatly reduce the risk of infection when combined with other prevention efforts such as social distancing and hand hygiene. 

Types of Face Coverings 

Types of face coverings can include a paper or disposable mask, a cloth mask, a neck gaiter, a scarf, a bandanna, or a religious face covering. 

  • A face covering must cover the nose and mouth completely. The covering should not be overly tight or restrictive and should feel comfortable to wear. 
  • Any mask that incorporates a valve that is designed to facilitate easy exhaling, mesh masks, or masks with openings, holes, visible gaps in the design or material, or vents are not sufficient face coverings because they allow droplets to be released from the mask. 
  • A face covering is not a substitute for social distancing, but is especially important in situations when maintaining at least a 6-foot distance from other individuals not who are not members of the same household is not possible. 
  • It is not known whether face shields (a clear plastic barrier that covers the face) provide the same source control for droplets as face masks, but they may be an option in situations where wearing a face mask is problematic. For optimal protection, the shield should extend below the chin and to the ears, and there should be no exposed gap between the forehead and the shield's headpiece. 
  • Although medical-grade masks (e.g., surgical face masks, N95 respirators) are sufficient face coverings, members of the public who do not work in health care or an occupation that requires medical-grade protective equipment Revised 03/2021 (e.g., certain construction professions) are discouraged from wearing them as they should be reserved for those workers. 

Persons exempted from the face covering requirement

  • Children under age 2 years must not wear face coverings. Children between the ages of 2 and 5 years old are not required to wear face coverings, but are encouraged to wear a face covering when in public if they can do so reliably in compliance with CDC guidance on How to Wear Cloth Face Coverings (i.e., without frequently touching or removing the face covering). 
  • Persons who have medical or other health conditions, disabilities or mental health, developmental, or behavioral needs that make it difficult to tolerate wearing a face covering. 
  • Any person who has trouble breathing, is unconscious, sleeping, incapacitated, or is otherwise unable to remove the face covering without assistance. 
  • Persons at their workplace when wearing a face covering would create a safety hazard to the person or others as determined by local, state, or federal regulators or workplace safety guidelines. 
  • Alternatives to masks such as clear face shields may be considered for those with health conditions or situations where wearing a mask is problematic. Face shields may also be used as an alternative to face coverings when specifically permitted in the applicable Industry Guidance available at Stay Safe Minnesota. 

When it is required to wear a face covering

  • In all public indoor spaces and businesses, including when waiting outside to enter the public indoor space or business. 
  • When riding on public transportation such as buses or trains, or in a taxi, ride-sharing vehicle, or vehicle that is being used for a business purpose. 
  • For workers only: When working outdoors in situations where social distancing (i.e., maintaining physical distance of at least six feet from other individuals who are not in the same household) cannot be maintained. 
  • When present in a business, whether indoor or outdoor, that has elected to require face coverings. Businesses are allowed to require face coverings even in situations where face coverings are not otherwise required by Executive Order 20-81. 
  • When applicable industry guidance, available at Stay Safe Minnesota, specifically requires face coverings (refer to the industry-specific guidance section, below). 

When a face covering is not required

  • When at home or in an assigned room or living unit in a place of temporary lodging (e.g., hotel or motel room) or other place whether a person may reside short- or long-term (e.g., shelter, dormitory, residential treatment facility, long-term care facility, correctional facility). 
  • However, workers who enter a person's home or assigned living unit for purposes of their job-for example, home health care aides or staff in a residential treatment, long-term care, or correctional facility-must wear face coverings when doing so. Certain facilities--including hospitals, shelters, long-term care facilities, residential programs licensed under Minnesota Statutes chapter 245D, residential treatment facilities, or correctional facilities-may also require visitors and residents, patients, or inmates to wear face coverings even when in a living unit. 
  • When in a private vehicle being used for private (i.e., non-business) purposes. 
  • When outdoors or participating in outdoor recreation (e.g., exercising, walking, gardening) for private purposes. However, workers are required to wear face coverings when working outdoors in situations where social distancing cannot be maintained. 
  • Even in situations where face coverings are not required, all persons should carry a face covering to prepare for close interactions with others or to enter an indoor space. 

When can a face covering can be temporarily removed 

  • While eating or drinking, if you can maintain 6 feet of physical distance from others who are not a member of the same party. 
  • When someone asks to verify an identity for lawful purposes, such as when ordering an alcoholic beverage or entering certain events.
  • When participating in an activity in which the face covering will get wet. For example, when swimming. 
  • While communicating with someone who is deaf or hard of hearing, or who has a medical condition, disability, or mental health condition that makes communication with that individual while wearing a mask difficult, provided that social distancing is maintained to the extent possible between persons who are not members of the same household. 
  • While receiving a service—including a dental examination or procedure, medical examination or procedure, or personal care service--that cannot be performed or would be difficult to perform when the individual receiving the service is wearing a face covering. 
  • When alone, such as when working in an office or a cubicle with walls higher than face level when social distancing is maintained, in an enclosed indoor area, in a vehicle, or in the cab of heavy equipment or machinery. In such situations, persons should still carry face coverings to be prepared to wear when no longer alone. 
  • When participating in organized sports where the level of exertion makes wearing a face covering difficult. 
  • When participating in indoor physical exercise-such as in a gym or fitness center-where the level of exertion makes wearing a face covering difficult, as long as social distancing can be maintained at all times. 
  • When testifying, speaking, singing, or performing in an indoor business or public indoor space, in situations or settings such as theaters, news conferences, courtroom proceedings, or lectures, provided that social distancing is always maintained. Face shields should be considered as an alternative in these situations.
  • During practices or performances in an indoor business or indoor public space when a face covering cannot be used while playing a musical instrument, provided that social distancing is always maintained. 

When it is strongly recommended (but not required) to wear a face covering 

  • In any public outdoor space or business when it is not possible to maintain 6 feet of physical distance from others or where close person-to-person interaction is possible or likely, such as when entering or exiting a business, moving around in a space with others present, using the restroom, ordering food, or waiting in line. 
  • In private social gatherings-for example, when visiting in a private home with friends or relatives that do not reside in the same household-especially when it is not possible to maintain 6 feet of physical distance from others.
  • At home, for individuals experiencing symptoms of COVID-19. This will help protect other members of the same household from being infected.
  • During participation in organized sporting activities, if wearing a face covering is safe and practical. 
  • When at home or in a private vehicle when someone who is not a member of the same household is present, particularly when social distancing cannot be maintained.
  • Ruttger's supplies face masks, one per person. Employees who wish to wear a face mask of their own can do so at their own expense. Alternate colors or patterns can be worn with supervisory approval. Disposable and non-fabric face masks can be worn. Masks must cover your nose and mouth and should be laundered as needed. 


Regular housekeeping practices are being implemented including routine cleaning and disinfecting of work surfaces, equipment, tools and machinery, delivery vehicles and areas in the work environment, including restrooms, breakrooms, lunchrooms, meeting rooms, and drop-off and pick-up locations. Frequent cleaning and disinfecting will be conducted in high-touch areas such as phones, keyboards, touch screens, controls, door handles, elevator panels, railings, copy machines, credit card readers, delivery equipment, etc. All public spaces and high touch points will be sanitized frequently. In the main lodge, our custodial team will be responsible for all public spaces. Housekeeping will be responsible for cleaning all guest rooms. Other areas will be the responsibility of the department to clean. Those areas are Golf and Grounds, Golf Shop, retail outlets, Marina, and the Housekeeping/Maintenance building. Soap and water and Spartan Chemicals BNC-15 are being used to clean and disinfect. If an employee is diagnosed with COVID-19, we will try to leave the area empty for 24 hours where possible and then the affected area will be cleaned and disinfected. 

Communications and Training 

This Preparedness Plan was communicated via email, posted in breakrooms, and made available in print to all employees beginning on 5.13.20. Necessary training was provided. Additional communication and training will be ongoing. As employees return to work, they will be given a copy of the preparedness plan as well as training. Instructions will be communicated to vendors about how drop off, pick up, and delivery will be conducted to ensure social distancing between the vendor, the employees, and the guests, and about the recommendation that vendors use face masks when dropping off, picking up or accepting delivery. 

Managers and supervisors are to monitor how effective the program has been implemented by monitoring their areas for proper social distancing and cleanliness. Employees are to work through this new program together and update the plan and training as necessary. This COVID-19 Preparedness Plan has been certified by Ruttger's Bay Lake Resort management and was posted throughout the workplace on 5.13.20. Updated 03/2021. It will be updated, as necessary. 

Michael Cameron
General Manager