Retail Department

Retail Lead

Assists the Director of Retail in all retail venues to ensure maximum profitability while providing an enjoyable shopping experience for guests. Helps promote retail through social media, events and online store. Able to adapt to fluctuating priorities within the retail venues. Maintain interdepartmental lines of communication, and interact on a daily basis with guest and resort staff.

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The employee must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to fulfill these functions. Ruttger’s further expects every employee to exhibit stellar guest service and a regular attendance record.


· Assist Retail Director with buying store inventory, staying on trend with the current market.

· Responsible for assisting in the comprehensive sales plan for all retail outlets and helps maintain record of all orders and invoices by assisting with data entry.

· Provides exceptional customer service.

· Helps with special orders and requests and ensures prompt follow-up.

· Assists with receiving, pricing, unpacking and inventory of merchandise. Participates in display and storage of all merchandise and aware of necessary product markdowns and sale promotions. Restocks sales supplies and keep all areas neat and clean.

· Ensures all sales transactions are recorded and verified for accuracy.

· Helps with social media posts on the Retail Facebook and Instagram accounts. This includes Facebook Live, modeling, fashion shows and other special events as needed.

· Assists with interviews, hiring and training of Retail staff members as needed, requested, or required.

· Oversee and manage employees in the absence of the Retail Director. Work in all Retail Venues.

· Attends retail staff meetings to ensure regular, timely communication within the Retail Department.

· Foster positive working relationships and communication with all departments.

· Any and all other duties as assigned.


· Must be at least 18 years old.

· Previous retail and management experience preferred.


· Must be able to pass Ruttger’s background check.

· Stand; walk; sit; kneel; lift; push; pull; reach with arms and hands; move objects weighing up to forty (40) pounds.

· Valid Driver’s License.