Housekeeping & Laundry Department

Housekeeping Lead

Responsible for cleaning and inspecting guest rooms, lodge rooms and cabins. Along with supervising Room Attendants to make sure they are working efficiently and effectively. Perform outstanding guest service & maintain interdepartmental lines of communication and interact daily with guests and resort staff.

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EXPECTATIONS:
The employee must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to fulfill these functions. Ruttger’s further expects every employee to exhibit stellar guest service and a regular attendance record.

ESSENTIAL DUTIES:

·        Strip bed linens, make beds, vacuum, dust, scrub sinks, tubs, toilets, sweep and mop floors.

·        Clean fixtures; wash windows & mirrors.

·        Ensures good safety practices.

·        Assign teams rooms to clean in the field.

·        Supervise Room Attendants/Housekeepers to make sure they are working efficiently and effectively.

·        Responsible for following lost and found procedures.

·        Inspect rooms and correct any mistakes.

·        Follow and adhere to company driving policy and lead by example.

·        Train new Room Attendants/Housekeepers/Public Areas.

·        Foster positive working relationships and communication with all departments.

·        Any and all other duties assigned.

EDUCATION and/or EXPERIENCE:

·        Previous hotel / resort supervisory role beneficial.

REQUIREMENTS:

·        Must be able to pass Ruttger’s background check.

·        Must have a clean driving record and be able to be insured under Ruttger’s policy to drive company vehicles.

·        Valid Driver’s License.

·        Stand; walk; sit; kneel; lift; push; pull; climb up and down stairs; reach with arms and hands; move objects weighing fifty (50)pounds or more.